Hotel Night Auditor: What is your job function? - hotel night audit
Is it just a test function, or the work involves at the reception?
What happens if a customer receives a "clearance" for the week, at the discretion of the manager?
Sunday, January 17, 2010
Hotel Night Audit Hotel Night Auditor: What Is Your Job Function?
2 comments:
Different, but small businesses often employ a person who does not duplicate efforts, such as checking and night at the reception. That's what I do. They believe that it is often the case for a limited service hotel with 100 rooms and no other outlets - no restaurant, lounge, banquets, these properties are as simple as testing automated and managed by Click Run Program. It takes less than 30 minutes from beginning to end, so that the listener has a lot of time to dealing with customers, sweep floors, fold, laundry, or performing other tasks. Cemetery change is often not a lot of checkins to do, because the hour too late. As the only employee, you are also responsible for emergencies such as blackouts. May in large hotels, just make the checks in the back of him and an officer of the table. It could even be) a MOD (Head of Department. The large hotels have auadits most affected, such as the restaurant invites announced an income tax return, etc. You can generate reports manually, like a table with Excel. Plus the hotel, the increased participation ofAudit in general.
For a free space provided by a manager, it is their problem not yours. It does not matter either. It comes in the audit as a project of "House" and if the owners see the report, believe me ask if this is his first statement. If the administrator has a friend in a week without the consent of the owners, the response of the director, not a listener or office clerk. (Everyone wants a room of friends and have a reserve of place with all the reviews, and if not, then immediately confirm the duties of a supervisor. Never give a free room in a guest said).
depending on your work for you and what type of agreement you have. From my experience, one should do custom and happy owner, so happy with the customer a free night and the owner may have lost customers can not. Do not be logical to form the heart of deterrence.
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